FAQ

Here, you can find answers to the most common questions we receive from our users. We hope this resource will enhance your experience with our products and services.

General questions

1Do you offer experimental services?
We have our own laboratory, but we only provide product verification experimental services for our core clients.
2What’s your MOQ for OEM projects?
500 units for standard customization.
3Is your manufacturing factory ISO certified?
Yes, our manufacturing factory is ISO certified.
4Can your products provide compliance documentation?
Yes, we can supply a complete set of documents compliant with local regulations for our products sold worldwide.
5Do you offer on-site support?
Yes – Global technical teams available for critical projects (48-hour response in EU/NA/APAC regions).